Hanoi Romance Hotel

Perfect location, good value for money, very helpful staff, many local - cheap - delicious food stores just below the hotel, clean and modern room (this hotel has just been opened since August). I am very impressed with the service they provide. Food was brought to my room although this is an unexpected request of mine. Honest and helpful staff that gave me back my wallet with cash and credit cards. Best location in the Old Town of Hanoi, close to Hoan Kiem Lake and surrounded by 36 old streets. No need for a second thoughts. At this price I will definitely stay here again.

None

The sheets were not clean, the staff is not nice and not helpful, it's noisy you can't even sleep it was really bad. I mean really really bad.

Excelent location. Good price. Fast internet conection.

It's very very noisy. We got a room in the 2nd floor and had to wake up at 7:00 because of the noisy. I really don't have problems to sleep but the noisy was terrific. The shower din't have a good hot water. After 2 minutes it's starts to get cold.

The price and location

In the first day the room was without hot water. And our room was very noisy. I mean very very noisy. We had to wake op at 6:30 because of the noise in the street.

Clean comfortable room. Great location, short walk to restaurants, Lake Hoem Kiem, water Puppet theatre, shopping and night market. Well managed hotel with very friendly and helpful staff. Michael Manh the managing director is always availble to help plan our exursions from Hanoi. We will definitely stay in this hotel again.

In a good position, really cheap....

Tha airport transfer a bit expensive no windows! Breakfast, mmmm

Everything was excellent, mainly the good attitude of the staff.

The staff are amazing, very friendly. Also the location is perfect for seeing Hanoi and the hotel itself is lovely, very quaint.

The rooms were really nice and newly decorated. I liked the location on the heart of the Old Quarter.

make sure about the window...there are only 5 rooms in the hotel that have a window opening to the outside. The other rooms technically have windows- but they open onto a dark 30cm gap between buildings. The hotel is in an alley too narrow for cars so taxis cannot get into the alley , if you travel with lots of luggage it could be a problem getting from the very busy street down the alley to the hotel. I liked the location in the heart of the old quarter, but it is not a quiet hotel.

Location excellent. Friendly helpful staff. Good sized bathroom with good shower. Comfy bed.

A little noisy from street. Earplugs essential but double glazing would be better. Also a little noise from lift but not too bad.

Oh my god, this staff is just the best, and I love this place. We think it is good in every way u think, cause everything is nearby, and u have all u need. It is also very quiet, and the street it lies on, are not for cars, so when u go out, u just walk 50 meters, then u are on the street :-) This makes it very isolated for u when u r at the room. So I would finish by saying; u have to try this :-) And once again, thx 2 the staff....

This staff will take of u in such way, that u will love this place. And they are helpfull with whatever u need. Please try go for it and visit this beauty.

location services welcome

breakfast team under pressure during présence of groups clean sense

We absolutely loved staying at the hanoi romance hotel . It is located in the old quarter in Hanoi and is in walking distance of many landmarks and facilities such as banks and shops. They provide internet and have access to facebook which we unable to access in some other hotels in Vietnam. The service was excellent, all the staff were very friendly and helpful. MR.MICHAEL MANH -MANAGING DIRECTOR was very informative on our arrival (especially explaining about the pick pocketing in Hanoi). We had arrived from an early flight in Hanoi and they fixed the room for us and we were able to catch up on sleep. The decor in the rooms is great and they are so clean. The rooms are spacious and comfortable with air conditioning. When you close the curtains it gets very dark - therefore it was perfect for us to catch up on sleep during the day. The breakfast was fresh and very filling and multi choice . The staff were always quick to help us no matter what time it was. They organised our trip to Halong Bay and made everything so easy for us. We returned to the hotel for one night after Halong Bay, I was not feeling well and they organised some excellent room service for us. The hotel organised a car to take us to the airport early in the morning as we had a flight to Saigon, the driver was careful and the vehicle very comfortable. Upon our arrival in Saigon we realised that we had left something in the hotel and they have been very helpful in trying to return it to us in USA promptly.